Privacy Policy

Last Updated: 30 September 2026

Sneham Group ("Sneham Group", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of visitors, customers, students, members, business associates and users of our website.

This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit or use www.snehamgroup.com and when you interact with our programs, services, training, educational activities and communications.

1. Information We Collect

Depending on how you interact with us, we may collect information including:

• Name
• Mobile or telephone number
• Email address
• Postal or communication address
• Date of birth or age where required for a particular service
• Business or professional information
• Information submitted through enquiry and registration forms
• Transaction and payment-related information
• Information relating to your participation in our courses or programs
• Feedback, reviews, messages and other communications
• Website usage and technical information
• Browser, device and operating-system information
• IP address and approximate location information
• Information collected through cookies and similar technologies

2. How We Collect Information

We may collect information when you:

• Visit or browse our website;
• Submit an enquiry or contact form;
• Register for a course, program, event or service;
• Contact us by telephone, WhatsApp, email or other communication channels;
• Make a payment or purchase a service;
• Subscribe to newsletters or promotional communications;
• Interact with our advertisements or social-media pages; or
• Otherwise voluntarily provide information to us.

3. How We Use Your Information

We may use the information collected for purposes including:

• Providing and administering our services and programs;
• Processing registrations, enquiries and transactions;
• Communicating with you about your enquiry, registration or service;
• Providing customer support;
• Sending service-related notifications;
• Sending marketing and promotional communications where permitted;
• Improving our website, programs, products and services;
• Understanding customer requirements and website usage;
• Preventing fraud, misuse and unauthorized activity;
• Maintaining business, accounting and administrative records;
• Complying with applicable laws and legal obligations; and
• Protecting the rights, property and safety of Sneham Group and its users.

4. Marketing Communications

Where permitted by applicable law, we may contact you regarding our educational programs, training, business services, events, offers and other services that may be relevant to you.

You may request that we stop sending promotional communications at any time by contacting us or using an available unsubscribe or opt-out mechanism.

5. WhatsApp and Other Communication Platforms

If you choose to communicate with Sneham Group through WhatsApp, SMS, telephone, email or another third-party communication platform, your information may also be processed by that platform according to its own terms and privacy policy.

We recommend reviewing the privacy policy of the relevant third-party platform before using its services.

6. Payment Information

Where payments are processed through third-party payment gateways, we may receive transaction information necessary to confirm and administer your payment.

We generally do not store complete debit-card, credit-card or banking credentials on our website unless expressly stated and permitted by applicable law.

7. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, measure performance and support marketing activities.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Third-Party Services

We may use trusted third-party service providers for website hosting, analytics, payment processing, communication, marketing, customer relationship management, advertising and technical support.

Such providers may process information on our behalf or independently according to their applicable terms and privacy policies.

9. Sharing of Information

We do not sell your personal information as a general business practice.

We may share information where reasonably necessary with:

• Service providers and technology partners;
• Payment processors;
• Communication and marketing service providers;
• Professional advisers and auditors;
• Government or regulatory authorities where legally required;
• Employees, representatives or authorized partners who require the information to provide services; and
• Other parties where you have provided consent or where disclosure is permitted by applicable law.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business records, resolve disputes, enforce agreements and comply with legal or regulatory requirements.

12. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction, updating or deletion, or withdrawing consent where applicable.

To make a privacy-related request, please contact us using the contact details below. We may need to verify your identity before processing certain requests.

13. Children's Privacy

We do not knowingly collect personal information from children in violation of applicable law.

Where a particular service or educational program is intended for minors, appropriate parental or guardian involvement may be required.

14. External Links

Our website may contain links to third-party websites, applications or services. Sneham Group is not responsible for the privacy practices, content or security of third-party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.